Effective Date: Febraury 12, 2024
1. Information We Collect
a. Personal Information
When you interact with our services, such as through our website www.dotnetkeys.com, mobile application, or live chat support, we may collect personal information that you voluntarily provide to us. This information may include:
- Email address
- Mailing address
- Phone number (collected through live chat support or other interactions)
- Payment information (such as credit card numbers for transactions)
We collect this information to provide you with our services, process transactions, respond to your inquiries, and improve our customer support.
b. Non-Personal Information
In addition to personal information, we automatically collect certain non-personal information about your interaction with our services, including but not limited to:
- IP address
- Device type and browser information
- Usage data, such as pages visited on our site, time spent on those pages, and search queries
This information is collected to analyze trends, administer the site, track user movement in the aggregate, and gather broad demographic information for aggregate use.
2. Use of Your Information
Your information is used to:
- Process transactions and deliver services.
- Improve our website and customer service.
- Send periodic emails related to your order or other products and services.
- Comply with legal requirements.
3. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may also share your information with third parties for the following reasons:
- Service Providers: For processing payments, conducting business analysis, or providing customer support.
- Legal Obligations: If required by law or to protect our rights and property.
- Business Transfers: In connection with a merger, acquisition, or asset sale.
4. Your Privacy Rights
For California Residents:
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These include the rights to:
- Know what personal data is being collected about them.
- Know whether their personal data is sold or disclosed and to whom.
- Say no to the sale of personal data.
- Access their personal data.
- Request the deletion of their personal data.
You may have the right to:
- Request access to and rectification or erasure of your personal information.
- Obtain restriction of processing or to object to processing of your personal information.
- Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
We are committed to ensuring the security of your personal information through physical, electronic, and managerial procedures to safeguard and secure the information we collect online.